I fixed the freaking problem with this printer leaving a crease/mark/idention...

Apr 21, 2026, 12:23 a.m.
3hb_sports
OP
Apr 21, 12:23 a.m. #1

It is the damn spring behind where the big roller is supposed to be located.  Flip that spring away from the black casing that holds the big roller and will stop applying pressure to the plastic pieces.  This is what is causing the indention on the cards.  Once that is flipped away, there is no more pressure on the cards to make the indention.  

PROBLEM SOLVED.

merrylemur840
May 3, 7:58 a.m. #2

I am in the process of getting this scanner.  Has the problem come back after a few hundred scans. 

I also understand that this isnt the intended use for this scanner

3hb_sports
OP
May 3, 8:27 a.m. #3

Not one issue.  I’m very surprised no one has posted or made a YT video about this simple fix.  I purchased the rubber part here but haven’t installed it yet.  

merrylemur840
May 4, 9:29 a.m. #4


3hb_sports wrote:

Not one issue.  I’m very surprised no one has posted or made a YT video about this simple fix.  I purchased the rubber part here but haven’t installed it yet.  

Do you scan raw cards, penny sleeved, or top loaded? 

We are wanting todo cheapy raw cards(bulk) at first.

3hb_sports
OP
May 4, 2:19 p.m. #5

All of the above.   The raw & penny sleeved cards were getting the mark on them from the plastic piece  


maxwaxpax
Staff
May 5, 5:36 a.m. #6

Perhaps it would be a good idea for you to post a picture of the change you made, along with the details, so it can be reviewed. 

merryurchin427
May 8, 12:04 a.m. #7

What happened with this? Is this fr?

maxwaxpax
Staff
May 8, 12:12 a.m. #8

This was tested previously and did not resolve the issue that some people claimed it would. I am requesting the photos and the information to compare with other claims like this. It would be great if it were a solution, but based on our past testing and testing by other owners, tampering with the spring this way led to multiple issues, and I believe it also voided the warranty, though I cannot be 100% sure. If and when we hear back, it will help us get a clearer picture, but for now, I would not tamper with it until more information is presented. 

merryurchin427 wrote:

What happened with this? Is this fr?


vividfalcon
May 10, 12:55 a.m. #9

Tried this out myself, works great. Only did multiple tests on raw cards, but over 200 scans (30 at a time) didn't have a single multi feed issue and 0 damage to cards. The plastic pieces individually still have small tension from those baby springs, so it prevents multifeeding without actually pressing into the cards. Amazing find! I'll see how it holds up long term, but looking good for now.

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