Version History

eBay templates can now pull in each card's website description automatically: type THN_DESC where it should go and add your own text below it.

• eBay templates can now pull in each card's website description automatically: type THN_DESC where it should go and add your own text below it.

When enabled, eBay listings that use calculated (buyer-paid) shipping can include package weight and size based on the listing's shipping policy. If that policy changes while a listing is being created, the listing is held back.

• When enabled, eBay listings that use calculated (buyer-paid) shipping can include package weight and size based on the listing's shipping policy. If that policy changes while a listing is being created, the listing is held back.

Creating default eBay policies from eBay Settings now only adds a payment, return or shipping policy where you have none, and never changes or removes the policies you already have. When eBay turns down a listing because its shipping policy needs a package weight and size, the message now explains what to do.

• Creating default eBay policies from eBay Settings now only adds a payment, return or shipping policy where you have none, and never changes or removes the policies you already have. When eBay turns down a listing because its shipping policy needs a package weight and size, the message now explains what to do.

On a vaulted sale, the invoice's item list now shows each card's vault location and whether it is ready to ship, not received yet, or already in a box. You tick the cards to ship right on that list.

• On a vaulted sale, the invoice's item list now shows each card's vault location and whether it is ready to ship, not received yet, or already in a box. You tick the cards to ship right on that list.

Added a step-by-step Support guide for shipping only the vaulted cards that have arrived, and updated the multi-box packing guide to match.

• Added a step-by-step Support guide for shipping only the vaulted cards that have arrived, and updated the multi-box packing guide to match.

Sellers can now ship just the vaulted cards that have arrived and request the rest once they are in the vault. A cancelled shipping box now stays on the invoice, marked cancelled.

• Sellers can now ship just the vaulted cards that have arrived and request the rest once they are in the vault. A cancelled shipping box now stays on the invoice, marked cancelled.

Fixed an issue that could stop some paid orders of vaulted cards from being prepared for shipping.

• Fixed an issue that could stop some paid orders of vaulted cards from being prepared for shipping.

Updated site behavior for the current release.

• Updated application behavior.

A link to a card in your collection now opens for anyone you send it to, showing the card's public page; private cards stay private.

• A link to a card in your collection now opens for anyone you send it to, showing the card's public page; private cards stay private.

Every item in your collection — cards, TCG, non-sport and sealed — now has an optional Packed Item Size section for its packed weight and size. Save the sizes you use most under Packed Item Sizes and apply one to many items at once from My Collection.

• Every item in your collection — cards, TCG, non-sport and sealed — now has an optional Packed Item Size section for its packed weight and size. Save the sizes you use most under Packed Item Sizes and apply one to many items at once from My Collection.

Orders shipped from the vault in more than one box now email the buyer once per box, listing only the cards in that box.

• Orders shipped from the vault in more than one box now email the buyer once per box, listing only the cards in that box.

Behind-the-scenes code organization. No changes to how the site works.

• Behind-the-scenes code organization. No changes to how the site works.

Members now see a short What's New message introducing the new listing badges and the home page vault count.

• Members now see a short What's New message introducing the new listing badges and the home page vault count.

Behind-the-scenes improvements to how we confirm that private photos stay private.

• Behind-the-scenes improvements to how we confirm that private photos stay private.

Listing cards now show where a card is kept and who is selling it, and a card with no title no longer shows the word "None".

• Listings now carry a clear badge showing when a card is stored in the THN Vault, when a seller has completed identity verification, or when they run a THN storefront.
• The home page now shows how many cards are stored in the vault.
• A card with no title of its own now shows its details instead of the word "None".

A card with no back photo now shows its single photo centred, instead of an empty box reading "No Back Image".

• A card with no back photo now shows its single photo centred, instead of an empty box reading "No Back Image".

Groundwork for bringing in Memory Lane lot photographs. Nothing changes in how the site works today.

• Groundwork for bringing in Memory Lane lot photographs automatically in a future update. Nothing changes in how the site works today.
• A Cloudflare check during a Memory Lane data run no longer discards the pages already collected.

Internal reliability fix for our release checks.

• Improved the reliability of our automated pre-release checks.

Internal groundwork for an upcoming card display feature. No change to anything you can see or do yet.

• Internal groundwork for an upcoming card display feature. No change to anything you can see or do yet.

Fixed declared values for split shipments so each box reflects the invoice discount attributed to the items inside it.

• Fixed declared values for split shipments so each box reflects the invoice discount attributed to the items inside it.

Behind-the-scenes groundwork. No changes to existing features.

• Added behind-the-scenes groundwork for an upcoming feature.
• No changes to any existing page or feature in this release.

Card listings shared to social media now show the card's certificate number when it has no title, instead of the word "None".

• Card listings shared to social media now show the card's certificate number when it has no title, instead of the word "None".

Links shared to social media and messaging apps now show a branded preview card with the page title and description. Shared card listings use the card's own photo.

• Links shared to social media and messaging apps now show a branded preview card with the page title and description. Shared card listings use the card's own photo.

Internal groundwork for card lookups. No change to how the site behaves.

• Internal groundwork for card data lookups. Ships switched off, so nothing changes for members yet.

Improved eBay order syncing reliability for connected sellers.

• Improved eBay order syncing reliability for connected sellers.
• Improved the reliability of eBay account connections used for order syncing.
• Improved internal diagnostics for eBay connection issues.

Stronger shipping protection on high-value vaulted items.

• High-value vaulted items now always ship with the faster, signature-required service.
• Added a read-only report for reviewing how vaulted items were shipped.

Updated site behavior for the current release.

• Updated automated test coverage.

Adding a graded card by certificate number keeps working when one of our market data sources is briefly unavailable.

• Adding a graded card by certificate number keeps working when one of our market data sources is briefly unavailable — the card's details, photos and population now come straight from the grading company instead of the lookup stopping with an error.
• Lookup problems are now explained in plain language instead of showing a technical error code.

Automatic price reduction is easier to use: more timing choices, a preview of exactly what your price will do, a page listing every reduction you have running, and buyers can see that a price is coming down.

• Automatic price reduction is easier to use: more timing choices, a preview of exactly what your price will do, a page listing every reduction you have running, and buyers can see that a price is coming down.

Clearer wording when you set up an automatic price reduction, so it is obvious whether you are lowering by a dollar amount or a percentage.

• Clearer wording when you set up an automatic price reduction, so it is obvious whether you are lowering by a dollar amount or a percentage.

Automatic price reduction is more reliable: a problem with one card can no longer pause the scheduled price drops on your other cards.

• Automatic price reduction is more reliable: a problem with one card can no longer pause the scheduled price drops on your other cards.

Internal groundwork so one order can be shipped in more than one request. No change to how orders ship today.

• Internal groundwork so one order can be shipped in more than one request. No change to how orders ship today.

Seller offer lists and their counts now show only offers that are ready to act on.

• Seller offer lists and their counts now show only offers that are ready to act on.

Announcing multi-box packing, with a new Support guide showing how to pack a large vault order sheet by sheet.

• Announcing multi-box packing, with a new Support guide showing how to pack a large vault order sheet by sheet.

Internal shipping safeguards. High-value split shipments now require a quick review before a label is bought; no change to ordinary orders, labels, or tracking.

• Internal shipping safeguards. High-value split shipments now require a quick review before a label is bought; no change to ordinary orders, labels, or tracking.

Updated site behavior for the current release.

• Updated automated test coverage.

Internal test maintenance. No change to how invoices, shipping or orders behave.

• Internal test maintenance. No change to how invoices, shipping or orders behave.

Orders shipping in several boxes now show as fully shipped only once every box has gone out.

• Orders shipping in several boxes now show as fully shipped only once every box has gone out.

Invoices with both shipped and vaulted items now let the seller decide whether the buyer is charged for vault shipping, and the amount breakdown shows the balance due after any credits.

• Invoices with both shipped and vaulted items now let the seller decide whether the buyer is charged for vault shipping, and the amount breakdown shows the balance due after any credits.

Cards now start with no box until you assign them, and each pack-list sheet has a tick box that selects the whole sheet at once.

• Cards now start with no box until you assign them, and each pack-list sheet has a tick box that selects the whole sheet at once.

Fixed the multi-box packing panel so the item list opens when you turn on splitting.

• Fixed the multi-box packing panel so the item list opens when you turn on splitting.

Vault orders shipping in several boxes can now be packed in the same order the cards were pulled, selecting a whole pack-list sheet at a time.

• Vault orders shipping in several boxes can now be packed in the same order the cards were pulled, selecting a whole pack-list sheet at a time.

Groundwork for showing market values on more of your own cards.

• Groundwork for showing market values on more of your own cards.

Collection value updates now pause quietly when a market data source is unavailable, instead of sending a repeated pause email each hour. Nothing in your collection is changed while updates are paused, and they resume automatically.

• Collection value updates now pause quietly when a market data source is unavailable, instead of sending a repeated pause email each hour. Nothing in your collection is changed while updates are paused, and they resume automatically.

Internal shipping-integration maintenance. No change to how orders, labels, tracking, or delivery notifications work.

• Internal shipping-integration maintenance. No change to how orders, labels, tracking, or delivery notifications work.

The invoice spreadsheet import now asks for a CSV file, with a step-by-step guide linked from the page.

• The invoice spreadsheet import now asks for a CSV file, with a step-by-step guide linked from the page.

Clearer market value labels — Market values on your estimates, reports and downloads now use consistent labels, so the same figure reads the same way everywhere you see it.

• Clearer market value labels — Market values on your estimates, reports and downloads now use consistent labels, so the same figure reads the same way everywhere you see it.

Updated application data behavior for this release.

• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated public website pages for this release.

• Updated public website pages or user-facing templates.
• Updated page or request handling behavior.
• Updated automated test coverage.

Updated application data behavior for this release.

• Updated database-backed behavior or model structure.

Updated application data behavior for this release.

• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated application data behavior for this release.

• Updated public website pages or user-facing templates.
• Updated site routes or public page access.
• Updated page or request handling behavior.
• Updated site configuration for this release.
• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated site behavior for the current release.

• Updated application behavior.

Added a Help guide explaining what each eBay action in your collection does.

• Added the “What each eBay action does” guide to Help & Support, covering all eight eBay actions in My Collection.
• Corrected the eBay listing-template guide, which named the wrong action for publishing a description change.
• Removed an eBay menu option that could not do anything.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated public website pages for this release.

• Updated public website pages or user-facing templates.
• Updated automated test coverage.

Updated application data behavior for this release.

• Updated public website pages or user-facing templates.
• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated application data behavior for this release.

• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated public website pages for this release.

• Updated public website pages or user-facing templates.
• Updated site configuration for this release.
• Updated automated test coverage.

Updated application data behavior for this release.

• Updated public website pages or user-facing templates.
• Updated site routes or public page access.
• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Internal reliability work on automated certificate-data lookups. Nothing changed in how you use the site.

• Updated automated test coverage.

Internal reliability work on automated certificate-data refreshes. No change to any site feature.

• Stopped sending keystrokes to a verification page that has no checkbox on it.
• Shortened the wait before the verification step now that the browser delay is resolved.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated page or request handling behavior.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated page or request handling behavior.
• Updated automated test coverage.

Internal reliability work on automated certificate-data refreshes. No change to any site feature.

• Corrected the automated human-verification step used when refreshing graded-card certificate data.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated application data behavior for this release.

• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Improved internal diagnostics for graded-card certificate renewals.

• Behind-the-scenes change that records more detail about how the site renews its connection to the grading company, so problems are easier to spot and fix. How certificate lookups work has not changed, and members see no difference.

Updated app or website service behavior for this release.

• Updated public website pages or user-facing templates.
• Updated API behavior used by the app or website.
• Updated page or request handling behavior.
• Updated database-backed behavior or model structure.
• Updated frontend assets or interactive behavior.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated page or request handling behavior.
• Updated automated test coverage.

Internal maintenance update.

• Withdrew an internal data-service change that did not improve reliability.

Updated site behavior for the current release.

• Updated automated test coverage.

Improved reliability of internal site monitoring.

• Behind-the-scenes improvements to how the site monitors and reports unusual automated traffic. No change to how members use the site.

New Help guides and a What's New note for quantity discounts and bundles.

• Sellers get a step-by-step guide to setting up quantity discounts and bundles, and buyers get one on finding and buying them.
• A What's New note introduces quantity discounts and bundles, replacing the eBay listing issues note.

Updated site behavior for the current release.

• Updated automated test coverage.

A What's New note points sellers to the eBay listing issues page.

• The What's New popup now tells sellers where to find sold cards whose eBay listing needs their attention.

Store checkout, including quantity discounts and bundles, only ever charges for items that are still for sale.

• Buyers checking out a member store's quantity discounts, bundles or single items pay only for things the seller is still selling.
• If a seller takes a product or option off sale after a buyer added it to their cart, checkout stops before payment and asks the buyer to remove it, whether or not the seller tracks that item's stock.

Sellers can build fixed bundles from their own products, and buyers can buy them from a bundle page.

• Sellers get a Bundles page to create a bundle as a draft, add their own for-sale products and options, set one price, and then offer it for sale.
• A bundle can never cost more than its items bought separately, and a bundle priced the same as its items makes no saving claim.
• Each bundle has its own store page listing every item, the bundle price and the real saving, with a quantity box limited by the items in stock.
• Product pages show the bundles that include them, and deleting a product or option that is part of a bundle now explains what to do instead of failing.

Checkout, orders and refunds handle a fixed bundle as one purchase of its items.

• A bundle in the cart is priced and its items' stock is held together at checkout, and it can only be bought while every item in it is for sale and in stock.
• Orders and invoices record each item in a bundle with its share of the bundle price, exact to the cent.
• Refunds and cancellations put stock back only when the sale's own records show it was taken, and otherwise flag the sale for review instead of guessing.

Updated site behavior for the current release.

• Updated automated test coverage.

Sellers can offer quantity discounts, and buyers pay exactly the price checkout showed them.

• Sellers can set a lower price per item from a chosen quantity, as a percent off or a set price each, for a product or for one of its options.
• Product pages list only the quantity discounts checkout will actually apply, and the cart shows the saving on each discounted line.
• A seller changing a price or a discount while someone is checking out does not change what that buyer pays.

A permanent place to find eBay listings we could not confirm had ended.

• New page under eBay → eBay Listing Issues lists the sold cards whose eBay listing we could not confirm closed, so you can still find them after deleting the email.
• It shows only your own listings, and it stays reachable even if your eBay account is disconnected.
• Each one opens the same check-and-confirm page as before, with the same reminder that confirming here does not end a live eBay listing.

Store prices now match what buyers see: an option priced at $0.00 is charged $0.00.

• An option a seller priced at $0.00 is now charged $0.00, matching the price shown on the page.
• A cart total too low to pay by card is explained before checkout, naming the actual minimum.

Buyers can choose how many of a member-store item to buy.

• Product pages, store pages and the cart let buyers choose a quantity, limited to what is available right now.
• A quantity of zero or a mistyped number is refused instead of being quietly turned into one.

New Support guide: how to confirm a sold card's eBay listing has ended.

• The Support guides page now includes a step-by-step walkthrough for checking a sold card's eBay listing and confirming it has ended.
• It shows where to look in your own eBay Seller Hub, warns that eBay sends an ended listing to a page of other sellers' items, and explains that confirming on The Hobby Network does not end a live eBay listing.

Staff eBay teardown alerts now link straight to the screen and the listing.

• The internal alert for a listing we could not close now links directly to the staff teardown screen instead of describing where to find it.
• It also links the exact eBay listing, with a caution that eBay sends an ended listing to a page of other sellers' items, so neither a page that loads nor a redirect proves anything on its own.

Updated Card Ladder values shown across the site.

• Removed the Card Ladder lookup from Add New Item.
• Withheld auction and market Card Ladder values when their source or grade cannot be verified.

Sellers can apply a client's existing credit to an invoice before sending it.

• You can now apply a client's existing credit to a draft invoice before sending it, so the buyer sees the reduced balance they actually owe.

Updated site behavior for the current release.

• Updated automated test coverage.

Invoice emails and balances now show the amount actually owed.

• Invoice emails show the amount actually owed on every payment button, including when credit has reduced the balance.
• An invoice covered in full now shows the credit applied and no payment request, instead of only the original total.
• Fixed a case where a customer who paid the correct reduced amount could still be told a balance was outstanding.
• Invoices paid from a THN account balance now describe that payment method accurately.

Sellers can now confirm a sold card's eBay listing has ended and have our saved listing number removed.

• When we could not confirm that the eBay listing ended for a card you sold here, we now email you a link to check that exact listing.
• A new page shows only your own listing and links to that exact listing ID in your eBay Seller Hub, so you can see for yourself whether it is still active.
• The page states clearly that confirming does not end a live eBay listing, so a still-active listing is ended on eBay first.
• Reconnecting eBay remains the easier fix: we will try to close the listing automatically, and you can still confirm it here if it does not.

Updated site behavior for the current release.

• Updated automated test coverage.

Updated application data behavior for this release.

• Updated site configuration for this release.
• Updated database-backed behavior or model structure.
• Updated automated test coverage.

Updated site behavior for the current release.

• Updated page or request handling behavior.
• Updated automated test coverage.