The Hobby Network App Support

We're here to help. Find answers to common questions or get in touch with our support team.

📘 How-To Guides
Visual, step-by-step walkthroughs of features.
Scan & File Raw Cards in Bulk Upload a stack of raw cards, then file each one into a real box you can search — from limits to final import. Sell Sealed Boxes, Cases & Packs Scan a UPC to add factory-sealed boxes, cases, and packs — step by step. Price Cards: Profit Comparison & Fee Calculators Two free calculators: see your take-home across eBay, website and cash — or work backwards from the payout you want. Member Deal Calculator: profit on an offer, in one click Look up a card you own by its cert number and instantly see your profit on an offer after eBay fees. Import & Export Your Collection (CSV) Download your collection to a spreadsheet, make bulk edits, and upload it back — update dozens of cards at once. Set Up Your Store Name your store, set your terms and return policy, and configure shipping and tax before you list. My Collection & Marking a Card as Sold Search and filter everything you own, and record a sale in seconds with the Mark-as-Sold quick sale. The THN Vault: store, sell, and recall your cards Send your valuable cards to our secure vault, sell them without shipping, and recall them anytime. Making & Managing Offers Send an offer on a card and track it, or field, counter, and accept offers on your listings. Marketplace: Browse & Buy Browse cards from members, filter to what you collect, add to your cart, and check out securely. Your Profile & Verifying Your Phone Set your display name, address, and privacy, then verify your phone by SMS in a minute. Notification Preferences Choose exactly how The Hobby Network reaches you — turn the in-app bell, email, mobile push, and text on or off for every kind of alert. Your Shipping Addresses Save home, work, or vault addresses so you pick one at checkout instead of retyping — and set a default that fills in automatically. Your Forwarding Page Set up a friendly public landing page that welcomes visitors and points your fans to your THN collection. Your Contact Inbox See every message people send through your public contact form in one inbox — read, reply through THN, and archive to stay organized. The Member Directory Search the community by screen name, view public member profiles, and control whether you appear in the directory yourself. Auctions & Bidding Bid in one tap with live Bid buttons, follow the countdown, and set a private Max Bid so the system wins for you. Watchlist, Winning & Outbid Alerts Tap the heart to save any card, keep it all in My Watchlists, and get alerted the moment you're winning or outbid. Track Your Order Track any THN order from purchase to doorstep — signed in via My Orders, or as a guest with the Order Status lookup. Reverse Auctions (Falling-Price) A reverse auction's price falls until someone buys — qualify once so your click is guaranteed, then Buy now or set a sealed Max bid. eBay Market Engine Build a precise eBay sold or active search, verify it on eBay, then generate a market report saved to your Market Data Reports. Auction Tracker Watch eBay, PWCC and Goldin auctions from one THN dashboard — paste a link, set a price, and get alerted by email, SMS, or web. Request a Set Missing a set? Ask us to add it — what to send, what makes it quicker, and what happens after you submit. Market Watch Get an AI-generated, investment-grade market read on any player or card — search, focus by price tier, and revisit your history. Market Data Reports Research real sold prices — a browsable library of auction and marketplace sales, grouped by source and price, with powerful filters. Email Signatures Build a polished HTML email signature from a simple form, then download it and paste it into Gmail, Outlook, or any email app. Collection Analysis Pull recent market comps for the cards you own and reprice with one click — see cost, list price, projected profit, and margin. Chatting on The Hobby Network Reply, react, see who has read your message, pin and save what matters, mention someone with @, and set your own chat privacy — on the web and in the app. Group Chats Start a group with the people you trade with, invite them by screen name, and manage who’s in it — on the web and in the app. Nobody joins unless they accept.
How-To Videos Watch short video tutorials for getting the most out of The Hobby Network.

Getting Started

Download The Hobby Network app from the App Store and tap "Sign Up." Enter your email address, create a password, and complete your profile. You'll receive a verification email to confirm your account.

If you're having trouble logging in, try resetting your password using the "Forgot Password" link on the login screen. If you continue to experience issues, please contact our support team using the form below.

Marketplace & Offers

The Hobby Network marketplace allows buyers to post "Wanting to Buy" (W2B) listings at a fixed or "or best offer" (OBO) price. Sellers can browse these listings and respond to items they can fulfill. This buyer-first approach ensures fair negotiations and protects against solicitation.

Navigate to a marketplace listing and tap "Make Offer" to submit your price. The listing owner will be notified and can accept, decline, or counter your offer. You'll receive a notification when they respond.

Messaging

The Hobby Network provides secure on-platform messaging so you can communicate with other members without sharing personal contact information. All conversations are initiated by the buyer to prevent unwanted solicitation.

Account & Privacy

You can request account deletion by visiting our Account Deletion page. Your request will be processed within 30 days in accordance with our privacy policy.

Our full Privacy Policy is available at Privacy Policy. Our Terms of Service can be found at Terms of Service.

Contact Support

Can't find what you're looking for? Our support team is happy to help. You can reach us through any of the following methods:

Email Us

support@thehobbynetwork.com

We typically respond within 24-48 hours.

Contact Form

Use our contact form to send us a message directly.

The Hobby Network · App Version 1.0 · © 2026 GFYGaming, Inc. All rights reserved.

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Your Offer — [[ items.length ]] item[[ items.length === 1 ? '' : 's' ]]

You haven't started an offer yet.

Browse the marketplace and click Make Offer on a card to start building your offer.

Browse Marketplace

You'll send these as one combined offer to the seller — set your prices on the next page.

Seller: [[ sellerLabel ]]

Items from different sellers can't go in the same offer.

  • [[ it.title ]]
    List: $[[ formatCurrency(it.sale_price) ]]